Refund policy
Returns & Refunds
At Bogey Ball Apparel, every item is made to order specifically for you. Because of this, we are unable to accept returns or exchanges for items ordered in the wrong size, color, or if you simply change your mind.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, we'll make it right.
Please contact us within 30 days of delivery at support@bogeyballapparel.com with:
- Your order number
- A brief description of the issue
- Clear photos of the item and packaging (if applicable)
Once reviewed, we'll provide a replacement or refund at no additional cost.
Sizing
Please review our sizing charts carefully before placing your order. If you have questions about sizing before ordering, we're happy to help.
Because each product is custom-made, we cannot offer exchanges for incorrect size selections.
Order Changes & Cancellations
Orders begin production shortly after they are placed.
If you need to change or cancel an order, contact us as soon as possible at bogeyballapparel@gmail.com
While we'll do our best to accommodate your request, we cannot guarantee changes once production has begun.
Refunds
Approved refunds will be issued to your original payment method.
Please allow 5–10 business days after approval for your financial institution to process the refund.
Lost Packages
If your package appears lost in transit, please contact us. We'll work with the shipping carrier and our production partner to resolve the issue as quickly as possible.
Contact Us
Questions about your order? Contact us at bogeyballapparel@gmail.com